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Galeries Lafayette Galeries Lafayette Galeries Lafayette
Galeries Lafayette Berlin

Friedrichstraße 76-78
10117 Berlin

Öffnungszeiten / opening hours

Mo-Sa 10-20 Uhr | Mon-Sat 10am-8pm
26.2. Geburtstagsshoppingnacht 20-24 Uhr

General Information

Opening Times
Monday to Saturday
10:00 am – 8:00 pm

Contact
Galeries Lafayette Berlin
Friedrichstraße 76-78
10117 Berlin

Telefon: +4930209480
eMail: berlin(at)galerieslafayette.de

Access Map Galeries Lafayette


Our Brands
Global Refund

PTFLogo_2014FebAs a Non-EU citizen, Tax Free Shopping and saving money is easy at Galeries Lafayette Berlin.

1. TAX FREE FORM

If you have purchased items for 25 Euro or more, get your Premier Tax Free form at our costumer’s service on the 1st floor when paying for your purchases.

2. EXPORT VALIDATION

Leaving the EU present your tax free form and the original receipt to customs, they will export validate it (customs stamp). Have your passport, purchased items and valid flight ticket ready for inspection.

3. REFUND OPTIONS

GET CASH AT A CITY REFUND POINT

Present your tax free form together with the original purchase receipt at a City Refund Point in Germany partnered with Premier Tax Free (for the full list please visit premiertaxfree.com) and get your refund in cash.

As a guarantee, use a Visa or MasterCard, valid for at least 3 months (cash fee may apply).

Leaving the EU get your tax free form export validated, then send it, together with the original purchase receipt, per post to Premier Tax Free within 30 days (entry within 30 days at Premier Tax Free).

GET CASH AT AN INTERNATIONAL REFUND POINT

Leaving the EU get your tax free form export validated, then present it, together with the original purchase receipt, at one of the International Refund Points (for the full list please visit premiertaxfree.com) and get your refund in cash (cash fee may apply).

GET THE REFUND ONTO YOUR CREDIT CARD

Leaving the EU get your tax free form export validated, make sure you have written the number of a valid credit card on it, then send it, together with the original purchase receipt, per post to Premier Tax Free. Your refund will be credited to your credit card.

 

FAQ

How can I get the Gift Card from Galeries Lafayette Berlin?

You can buy the Gift Card at the Customer Service Desk on the first floor of Galeries Lafayette Berlin.It is also possible for you to order it and have it delivered at your address. In this case, please send your request by e-mail using our contact form, with the following information:

- The amount of money desired on the Gift Card
- Your payment method
- Your address and telephone number

We will then contact you.

How can I get the Fidelity Card from Galeries Lafayette Berlin?

You can get the Fidelity Card at the Customer Service Desk on the first floor of Galeries Lafayette Berlin. This card is free and gives you 7% discount on your first purchase at Galeries Lafayette Berlin, and then 2% on every other purchase made. This card is available if you have a permanent residence in Germany.
It is also possible for you to order the Store Card and have it delivered at your address. In this case, please print and fill out this form and send it via E-Mail to berlin@galerieslafayette.de or to the following address:Galeries Lafayette (GmbH) Deutschland
Französische Straße 23
D – 10117 Berlin

Which brands are available at Galeries Lafayette Berlin?

You can find all our brands in the following categories of our website: Mode, Accessoires, Beauté, Gourmet.You can also search a specific brand by using our search engine on the top of each of our pages.

Can I order products online?

There is no Online shop for Galeries Lafayette Berlin. However, you can order online and have the products delivered at your address by sending us the following information using our contact form:- The name of the product
- Your payment method
- Your address and telephone number

If your purchase costs 150€ or more, the delivery charge for fidelity cardholder (la Carte de Fidélité & la Carte Exclusive) within Germany will be free.

What payment methods do we accept in the context of an order?

There are two possibilities: by credit card or by bank transfer.If you want to pay by credit card, please send us your credit card details (name of the card owner, number of the card, validity date, security code).

We accept the following credit cards: AmericanExpress, Eurocard, MasterCard und Visa.

If you want to pay by bank transfer, we will send you a letter and an invoice in the post with the bank details of Galeries Lafayette Berlin. As soon as you receive this information and you transfer the money, we will send you your products.

Where can I send my application for employement or Internship?

If you want to apply for a job or an intership at Galeries Lafayette Berlin, please send us your application (CV and covering letter) at: personal@galerieslafayette.de

Do you still have questions or suggestions?

You can contact our Customer Service by telephone on +49(30)20948280. You can also send us an email using our contact form.